Returns & Exchanges
We want you to love your purchase, but if you are not completely satisfied, you can return your items within 30 days to help support our mission of providing meals for shelter animals. Every return is handled with care to ensure your contribution to animal welfare remains our top priority.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided through the portal and secure it to your original packaging.
Drop Off Package
Take your package to any authorized USPS or FedEx drop-off location to begin the transit back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing